Last-mile levering is het nieuwe competitieve slagveld voor bedrijven om te winnen, terwijl het de merkloyaliteit en herhalingsaankopen verhoogt

CHICAGO–(BUSINESS WIRE)– De wereldwijde verkoop van e-commerce zal naar verwachting groeien tot $ 7,4 miljard in 2025, meer dan het dubbele sinds 2018, wat leidt tot een grotere logistieke complexiteit van de laatste kilometer en hogere verwachtingen van de consument. Vandaag introduceert FarEye nieuwe oplossingen om deze uitdagingen aan te gaan, gericht op de belangrijkste gebieden in het order-to-door leveringstraject – Schip, Track, Route, Execute en Experience.

“Onze missie vanaf de eerste dag is altijd geweest om de bezorgervaring te verbeteren. Tegenwoordig gaat het niet langer alleen om levering, het gaat om de hele ervaring, van de eerste klik tot de bestelling tot aan de levering aan de deur”, zegt Kushal Nahata, CEO en mede-oprichter van FarEye. “Bedrijven moeten eerst de last mile oplossen, als het meest kritische, gecompliceerde en kostbare aspect van het bezorgtraject. Onze nieuwe oplossingen helpen bedrijven om van de last mile een concurrentievoordeel te maken, waarde te verhogen, last mile kosten te verlagen en tegelijkertijd de merkloyaliteit en herhaalaankopen te vergroten.”

FarEye Launches New Solutions Oriented to the Complete Order-to-Door Delivery Journey

Last-mile delivery is the new competitive battleground for companies to win, while increasing brand loyalty and repeat purchases

CHICAGO–(BUSINESS WIRE)– Global e-commerce sales are expected to grow to $7.4 billion by 2025, more than double since 2018, leading to increased last-mile logistics complexity and heightened consumer expectations. Today, FarEye introduces new solutions addressing these challenges, oriented to key areas in the order-to-door delivery journey – Ship, Track, Route, Execute, and Experience.

“Our mission from day one has always been to make the delivery experience better. Today, it is no longer just about delivery, it’s about the entire experience, from first click to order through to doorstep delivery,” said Kushal Nahata, CEO and co-founder, FarEye. “Companies must solve the last mile first, as the most critical, complicated, and costly aspect of the delivery journey. Our new solutions help companies turn the last mile into a competitive advantage, driving value, reducing last-mile costs, all while increasing brand loyalty and repeat purchases.”

FarEye’s products are underpinned by the FarEye Platform, an all-in-one low code/no code delivery logistics platform combining orchestration, real-time visibility, branded customer experiences, and business process management to ensure deliveries are on-time and accurate, from order-to-door.

These new modular products sit atop the Platform, and efficiently execute the last-mile delivery process, ensuring a seamless consumer experience:

• Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance.
• Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions.
• Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling.
• Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse.
• Experience: Deliver a branded, differentiated customer experience throughout the pre- and post-purchase process – from order tracking and scheduling, to delivery notifications to returns and exchanges.

Companies in the e-commerce and retail, big and bulky, and courier and logistics industries looking to increase operational efficiencies and create superior customer delivery experiences can download the new Last-mile Technology Buyer’s Guide on our website.

About FarEye

FarEye’s Intelligent Delivery platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye has 150+ customers across 30 countries and five offices globally. FarEye, First Choice for Last Mile.

View source version on businesswire.com: https://www.businesswire.com/news/home/20221114005101/en/

Contacts

Jolene Peixoto, VP, marketing strategy & communications, jolene.peixoto@fareye.com